Terms and Conditions
Last updated: February 17, 2026
1. Acceptance of Terms
By accessing and using myCounsellor.lk, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.
2. Description of Service
myCounsellor.lk provides a platform to connect individuals with professional psychological counsellors. We do not provide medical advice or emergency services. If you are in a crisis or an emergency, please contact your local emergency services immediately.
3. User Responsibilities
Users are responsible for providing accurate and truthful information when booking sessions. You agree to respect the time and professional boundaries of the counsellors you contact through our platform.
4. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
5. Booking and Cancellation
Bookings are subject to the availability of counsellors. Cancellation policies may vary between individual counsellors. Please review our specific Cancellation Policy provided for more details.
6. Limitation of Liability
myCounsellor.lk is not liable for any direct, indirect, or consequential damages arising from the use of our platform or the services provided by independent counsellors.
7. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Your continued use of the platform after any changes constitutes acceptance of the new terms.
If you have any questions regarding these terms, please contact us.